1 CSR and the Labor Union
CSR 15
CSR and Business Management 23
Introduction of “ISO 26000” 28
Labor Union and USR 32
2 Value Creating Labor-Management Relations and LGE USR
Process of LG Electronics Union’s Growth 44
Shift to Value Creating
Labor-Management Relations 51
Introduction of LGE USR 57
The Vision of LGE USR 66
3 Plans for LGE USR
Field and Direction of Promotion 72
Tasks for Promoting “The First 3-Year Plan” 77
Tasks and Performances of Promotion for USR 88
System of Promotion 101
4 USR and Organizational Performance
Study Abstract 107
Concept of Research and Hypothesis 111
Results of Empirical Analysis 142
Results and Discussion 159
Reference 165
Appendix 175
About the Authors 189
